Services

Lego® Serious Play®

Lego® Serious Play® or commonly abbreviated as LSP is a facilitated workshop, where participants respond to tasks by building symbolic and metaphorical models using Lego® and explaining them to other participants.

This LSP is a training process by developing several competency aspects including personal competence (analytical thinking, innovation, achievement, etc.) and group dynamics (teamwork, leadership, communication, etc.)

What is Play?

Limited, structured and voluntary activity that involved imagination

What is

Facilitated thinking, communication and creative problem solving technique for use with organisations, teams and individual.

Virtual Team Challenge

The main element for Virtual Team Challenge is FUN, meaningful and is interactive through online meeting media.

The goal is to get to know each other, build cohesiveness and solve group challenges.

  • As a means of self-development through social skills, personal recognition, communication and work optimism
  • Explore creative ideas and commitment to joint solutions
  • Build positive spirit momentum in forging synergistic cooperation

Personal Breakthrough

Training Aim:

Get a better understanding of human behaviors and motives using a simple, fun yet scientifically proven tools, the DISC assessment.

Training Objectives:
  • Discover personality typesthrough simple assessments.
  • Have a high self-esteem, so they feel good about themselves and take pride in what they do.
  • Enable their own innerpersonal breakthrough.
  • Set goal along with building up their inner motivation.
  • Know WHY and HOW other people MISUNDERSTAND your intentions and actions.
  • Understand the personality and people development view based on DISC personality.
  • Knowing Individual potential that can actually build your team synergy and boost productivity with DISC.

Bravo Transformational Service

Training Aim:

Building participant’s existing skills and develop new strategies to improve service levels, understand and connect with customers and facilitate constructive outcomes when dealing with customer’s dissatisfaction.

Training Objectives:
  1. Understanding what customer service means in relation to internal & external customers.
  2. Master ways to develop & maintain a positive, customer focused, attitude.
  3. Develop needs analysis techniques to meet better customer needs.
  4. Master techniques for dealing with difficult customers.
Outline:
  • Service Excellence basic Principles
  • Interpersonal Communication
  • Open The Front Door Technique
  • Synergy and Integration
  • Online communication in giving services

Emotional & Stress Management

Training Aim:

Increase productivity by managing stress and how to see it as an opportunity for personal growth and development and not as a threat

Training Objectives:
  • Understand basic human emotions.
  • Knowing the positivesideof stressful events.
  • Identify symptoms of burnout and overload.
  • Identify the sources of stress in your work life.
  • Change behaviors that can add stress.
  • Develop positive responses to situations that seemed cannot be changed.
  • Develop strategies to prevent feeling overwhelmed.

Empowering Teamwork & Teambuilding

Training Aim:

Allowing participants to get to know one another quickly and differently than they might in the work place, which in turn, helps to strengthen workplace relationships and productivity.

Training Objectives:
  • Understand how to create an atmosphere of mutual support in which cooperation, encouragement and interpersonal concerns are emphasized.
  • Understand the importance of dealing with and managing conflict.
  • Understand ways to deal with and managing conflict with other people.
  • Understand how to make a healthy organization
  • Gain a better understanding to keep individual’s purpose and organization’s purpose in line.
  • Establish, up front, a sense of collaboration and a greater awareness of the importance of teamwork.
  • Develop good working relationships between all members, giving experience of working with different team members.
  • Gain realization of the positive side of conflict.

LSP

Goal Setting and Growth Mindset with LSP

  • Tujuan dari program ini adalah:
    1. Menyadari gaya dan preferensi pribadi dalam bekerja
    2. Menyadari apa yang menggerakkan dalam mencapai tujuan
    3. Membangkitkan motivasi kerja
    4. Menyusun goal setting yang SMART
    5. Menumbuhkan Growth Mindset
  • Durasi program 2 jam
  • Disarankan mulai dari 5 orang peserta hingga 100 orang peserta sekaligus
  • Fleksibel untuk digabungkan dengan program lanjutan

Team Engagement with LSP

  • Tujuan dari program ini adalah:
    1. Saling mengenal lebih dalam antar tim kerja (berdasarkan Johari Window)
    2. Mengenal peran dalam tim kerja (berdasarkan Belbin Roles)
    3. Mempelajari komunikasi efektif
    4. Menumbuhkan kesadaran akan saling bertanggungjawab dalam keberhasilan kelompok
    5. Menentukan Simple Guiding Principles / basic values bagi tim untuk bekerja bersama
  • Durasi program yang disarankan 4 jam
  • Disarankan mulai dari 5 orang peserta hingga 20 orang peserta
  • Fleksibel untuk digabungkan dengan program lanjutan

Business Strategy Innovation with LSP

  • Tujuan dari program ini adalah:
    1. Menyelaraskan visi – misi dari business unit
    2. Menemukan core values
    3. Menjawab satu pertanyaan spesifik yang terkait dengan pengembangan bisnis
    4. Menggunakan LSP sebagai focus group discussion
    5. Menyepakati strategi yang akan digunakan
  • Durasi program yang disarankan 4 jam
  • Disarankan mulai dari 3 orang peserta hingga 7 orang peserta
  • Fleksibel untuk digabungkan dengan program lanjutan/li>
Scroll to Top