Services
Lego® Serious Play®
Lego® Serious Play® or commonly abbreviated as
LSP is a facilitated workshop, where participants
respond to tasks by building symbolic and
metaphorical models using Lego® and explaining
them to other participants.
This LSP is a training process by developing
several competency aspects including personal
competence (analytical thinking, innovation,
achievement, etc.) and group dynamics
(teamwork, leadership, communication, etc.)
What is Play?
What is
Facilitated thinking, communication and creative problem solving technique for use with organisations, teams and individual.
Virtual Team Challenge
The main element for Virtual Team Challenge is FUN, meaningful and is interactive through online meeting media.
The goal is to get to know each other, build cohesiveness and solve group challenges.
- As a means of self-development through social skills, personal recognition, communication and work optimism
- Explore creative ideas and commitment to joint solutions
- Build positive spirit momentum in forging synergistic cooperation
Prosperity Awareness
Training Aim:
Prosperity Awareness is a 6-hour life simulation experience for trainers, coaches, and facilitators to explore real decision-making patterns through play and reflection.
Training Objectives:
- Identify Personal Strengths and Weaknesses.
- Uncover Decision-Making Styles
- Develop Practical Life Skills including Explore Behavioral Triggers
- Develop Customized Strategies for Personal Growth
- Improve Connection and Collaboration Patterns
Personal Breakthrough
Training Aim:
Get a better understanding of human behaviors and motives using a simple, fun yet scientifically proven tools, the DISC assessment.
Training Objectives:
- Discover personality typesthrough simple assessments.
- Have a high self-esteem, so they feel good about themselves and take pride in what they do.
- Enable their own innerpersonal breakthrough.
- Set goal along with building up their inner motivation.
- Know WHY and HOW other people MISUNDERSTAND your intentions and actions.
- Understand the personality and people development view based on DISC personality.
- Knowing Individual potential that can actually build your team synergy and boost productivity with DISC.
Bravo Transformational Service
Building participant’s existing skills and develop new strategies to improve service levels, understand and connect with customers and facilitate constructive outcomes when dealing with customer’s dissatisfaction.
Training Objectives:- Understanding what customer service means in relation to internal & external customers.
- Master ways to develop & maintain a positive, customer focused, attitude.
- Develop needs analysis techniques to meet better customer needs.
- Master techniques for dealing with difficult customers.
- Service Excellence basic Principles
- Interpersonal Communication
- Open The Front Door Technique
- Synergy and Integration
- Online communication in giving services
Emotional & Stress Management
Training Aim:
Increase productivity by managing stress and how to see it as an opportunity for personal growth and development and not as a threat
Training Objectives:
- Understand basic human emotions.
- Knowing the positivesideof stressful events.
- Identify symptoms of burnout and overload.
- Identify the sources of stress in your work life.
- Change behaviors that can add stress.
- Develop positive responses to situations that seemed cannot be changed.
- Develop strategies to prevent feeling overwhelmed.
Empowering Teamwork & Teambuilding
Allowing participants to get to know one another quickly and differently than they might in the work place, which in turn, helps to strengthen workplace relationships and productivity.
Training Objectives:- Understand how to create an atmosphere of mutual support in which cooperation, encouragement and interpersonal concerns are emphasized.
- Understand the importance of dealing with and managing conflict.
- Understand ways to deal with and managing conflict with other people.
- Understand how to make a healthy organization
- Gain a better understanding to keep individual’s purpose and organization’s purpose in line.
- Establish, up front, a sense of collaboration and a greater awareness of the importance of teamwork.
- Develop good working relationships between all members, giving experience of working with different team members.
- Gain realization of the positive side of conflict.